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The MAH-JONGG FAQs

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* Tom Sloper, from the Japanese manga "Kindai Majan" (2007年10月1日 issue, in the comic strip "愉快な人々," by artist 有元美保)

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The Mah-Jongg FAQs (Frequently Asked Questions)

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This World of Mahjong page is owned by
Tom Sloper.

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  Got a question about mah-jongg? Post it on The Mah-Jongg Q&A Bulletin Board. If you email your question to me directly, it's mine, and I reserve the right to post it (and the answer, of course) on the BB (see privacy policy below). I always email first-time posters to let them know that the answer has been posted. So please save me the extra step, and just post the question directly on the BB. OK?

But as for Shanghai (the computer software by Activision), that's a different matter, now that I'm no longer involved with Shanghai. Better you should contact Activision, rather than contacting me.

The best way to get tech support for is by telephone. Activision's number (for Shanghai support) is (310) 255-2050. If you call them, a very quick two-way communication will quickly get to the heart of your problem. On the other hand, if you email a tech support question, you need to provide information about your system and about your problem (you have to give them a lot of information up front in order to prevent the two-way communication turning into a three-week process, which is why telephone is better). It takes a lot longer to get tech support via email than via phone, and the email method requires you to work a lot harder. Telephone is best. Read FAQ 24 for more about mah-jongg game technical support.


PRIVACY POLICY: If you are not a relative, friend, student in my class, or journalist, and if you are not doing or intending to do business with me: "when you email me, I own it." I give free advice and answers, but I do it in public forums only. If you email me or IM me or PM me to ask for free advice or answers, you implicitly relinquish your right of privacy as regards to that communication. This policy is stated in numerous places on this website.


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